Title:  Volunteer Program Manager

Contract:  full-time March to August; starting March 2022

Compensation:  $22,000-26,000 based on education and experience; benefits included

Reports to:  Executive Director

Takes direction from:  Operations Manager, Executive Director

The ideal candidate has superb communication and administrative skills, excellent judgement of practical needs and volunteer talents, a well-developed eye for both the big picture and the fine details, and an ability to work to deadline as part of a team in a fast-paced environment.  You’ll need excellent people skills, a passion for the arts, an understanding of the crucial role volunteers play in the life of a not-for-profit charity, and a creative and flexible leadership style.  The key component of this position’s work is the management of the volunteer cycle from needs assessment and recruitment through to recognition and succession planning.

Hillside is a not-for-profit charitable organization with a life-affirming vision that has sustained imaginative projects for 39 years.  Working with a knowledgeable, passionate, and quirky team of staff and volunteers, the Volunteer Program Manager will help bring audiences to real rock stars and organization to the endlessly fascinating work of event management.


  • Needs assessment;
  • Recruitment;
  • Screening;
  • Placement;
  • Training and Orientation;
  • Evaluation and Reassignment;
  • Managing all HR-related volunteer issues with the ED;
  • Coaching and Motivation;
  • Mentoring;
  • Recognition;
  • Succession planning;
  • Managing the volunteer database.


  • Very strong written communication skills;
  • Strong people skills;
  • Strong computer skills (Word, Excel, Zone database);
  • Ability to network and develop relationships with others;
  • Adaptable to a flexible schedule, including some evenings and weekends;
  • Very personable, dedicated, and team-oriented;
  • Able to work collegially and collaboratively with a broad range of staff;
  • Passionate promoter of arts and culture;
  • Applicant must have at least one of the following:
    • post-secondary degree in arts, arts management, communications, administration or related field;
    • diploma in volunteer management;
    • significant experience in the field.
  • Some volunteer experience.
  • Class G driver’s license and access to a vehicle are a definite asset.

Working Conditions & Remuneration:

  • Hybrid work environment:  Most staff are working remotely right now because of the COVID-19 pandemic, but when it is safe to do so we will be transitioning to a hybrid work environment in an office space at 341 Woolwich Street, Guelph, an accessible building. Our office is comfortable and relaxed, with a side porch and back patio. Currently, we encourage our staff to work wherever they feel most comfortable and productive, whether that is at home or at the office.  This position requires a lot of communication with coordinators, so the candidate should be prepared to meet over Zoom, on the phone, or in person and to collaborate extensively over email.
  • A laptop and office desk will be provided.
  • This is a contract position that offers competitive compensation.
  • Please note that Hillside has a strict COVID-19 vaccine policy for all employees, contractors, volunteers, and artists. All new employees will be asked to show proof of being fully vaccinated prior to joining the team.

How to Apply

If you are interested in applying for this position, please send an email containing your resumé and a cover letter in one pdf document by Sunday, March 6, 2022 at midnight to the HR Committee at [email protected]. Tell us a bit about yourself, your experience, and why you feel you would be the right addition to our team.

Hillside is an equal opportunity employer and encourages all qualified individuals to apply.  If you self-identify as belonging to a traditionally under-represented community, we invite you to address this in your cover letter.

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